IT Support &
Cybersecurity Specialist

When Maddox took over our CX Operations and IT Support, we were essentially starting from scratch. Watching him scale that function from 'nothing' to a world-class, high-performing operation was nothing short of impressive. Maddox possesses a rare combination of technical oversight and operational grit. Maddox didn't just implement tools; he built the entire infrastructure and culture that allowed our support teams to thrive during periods of intense growth. Maddox is a true 'zero-to-one' builder.

Stan Day

Chief Executive Officer, Hone

I had the pleasure of working with Maddox on IT support for my startup, and I genuinely can't recommend him enough. From day one he handled everything: software issues, hardware problems, application support, you name it, he figured it out fast. Any time something came up he was responsive, solutions focused, and got things resolved quickly so we could keep operations running smoothly. If you're looking for someone reliable who actually cares about the work they do, Maddox is your guy.

Tyler Swartz

Founder of Axiova

At TJA Studios, we handle sensitive environments where 'good enough' security isn't an option. Maddox was the cornerstone of our Information Systems Security, taking our protocols from a blank slate to a gold-standard operation. He didn't just manage systems; he actively stress-tested them. Whether it was conducting rigorous Security Auditing or performing deep-dive Penetration Testing, Maddox had a proactive 'hacker mindset' that identified vulnerabilities before they could ever be exploited.

Jonathan Mauler

Founder of TJA Studios

Maddox helped us completely revamp our customer support system, improve our overall customer experience and increase our trustpilot rating. He provided us with a full customer support improvement blueprint tailored to our business model and helped us successfully implement it with ease. We also got tons of additional tips which helped our business. Maddox is hard working, friendly and overall a great leader who cares about his team.

EXM

Founder of EXM Tweaks

Maddox is a very hard-working individual who cares about his team. He is open to listening to new ideas on how to approach various topics. He likes to think outside of the box when formulating new ideas and strategies. Overall, a really great team member, will go above and beyond to help achieve his goals.

Brandon Shutters

HP Field Operations Manager, 2020 Companies

I worked under Maddox Greene while he was employed as the Customer Experience Manager at Hone, and I can safely say he completely changed the way we function as an entire CX team with his leadership. Our Trustpilot rating increased from 3.2 to 4.8 stars under Maddox's leadership. Maddox sets high expectations for himself and others, and he always meets them himself before he expects others to meet them. Maddox leads based on data, not emotion.

Aayush Mohanty

Colleague

I worked with Maddox at Hone for about a year, where he served as a Customer Experience Manager and consistently set a high bar for leadership and customer experience. His growth into the role was driven by strong instincts, sharp execution, and an exceptional ability to understand and advocate for customers. As a manager, he balanced patience, empathy, and approachability with clear expectations and accountability. He played a key role in elevating the overall quality of Customer Experience.

Suryansh Kumar

Colleague

It is my privilege to recognize Maddox Greene as an exceptional student in the Cybersecurity program at North Greenville University. Maddox consistently demonstrates remarkable dedication, intellectual curiosity, and a strong aptitude for problem-solving in the field of cybersecurity. His commitment to academic excellence, coupled with his passion for technology and innovation, sets him apart as a leader among his peers. I am confident that Maddox has a bright future ahead.

Dr. Nigel Basta

Chair of Cyber Security, North Greenville University